Email: info@alwahabglobal.com WhatsApp: +92 300 7107030 Phone: +92 300 7107030 Sialkot, Pakistan info@alwahabglobal.com

Terms of Service

Effective Date: October 27, 2025

These Terms of Service ("Terms") govern your use of sports.alwahabglobal.com (the "Site") and our B2B manufacturing services provided by Alwahab Global Enterprises ("Alwahab Global", "we", "our"). We manufacture and export custom soccer products (OEM/private label) for clubs, brands, wholesalers, and distributors.

1) Scope & Eligibility (B2B Only)

  • The Site and our services are offered exclusively to business customers. We do not sell to individual consumers.
  • By engaging us, you represent that you are acting for a business and have authority to bind that business.

2) Website Use

  • You may use the Site to learn about our capabilities and to submit B2B inquiries.
  • You agree not to misuse the Site (e.g., disrupt, probe, scrape, or circumvent security).
  • Content on the Site is provided "as is" and may change without notice.

3) Quotes, Samples, and Orders

  • Quotes: Based on your specifications (logos, colors, materials, quantities, destination). Unless stated otherwise, quotes are valid for 30 days.
  • MOQs: Typical minimums vary by product and will be confirmed in your quote.
  • Samples: Paid samples may be required for approval; sample fees may be credited against bulk orders (where stated).
  • Order Acceptance: Orders become binding when we confirm in writing (email/PO/Proforma Invoice).

4) Pricing, Taxes, and Payment

  • Prices are quoted in the currency stated in the quote/PI. Bank fees, duties, taxes, and import charges are the buyer’s responsibility unless agreed otherwise.
  • Unless otherwise stated, standard payment terms are 50% deposit to commence production and 50% balance prior to shipment (or an agreed LC/escrow).
  • Manufacture and shipping timelines begin after deposit and final approvals (artwork, colors, samples).

5) Artwork, Trademarks, and Intellectual Property

  • You warrant that you own or have licenses to all logos, marks, artwork, and designs supplied to us, and that our use for your order does not infringe any third‑party rights.
  • You grant us a non‑exclusive, royalty‑free license to use your marks/artwork solely to produce your order and, with your consent, for portfolio/reference purposes.
  • Your trademarks remain yours. Our production know‑how, tooling, and process documentation remain ours.

6) Tooling, Materials, and Tolerances

  • Where custom tooling is needed, fees and ownership will be set out in your quote/PI.
  • Industry‑standard tolerances apply (e.g., slight variation in color shades, print placement, and measurements). Specific tolerances can be agreed in writing.

7) Quality, Inspections, and Approvals

  • We conduct internal QC; third‑party inspections may be arranged at your cost upon request.
  • Pre‑production and/or production samples must be approved in writing before bulk production proceeds.

8) Shipping, Delivery, and Risk

  • Shipments are arranged under agreed Incoterms (e.g., EXW, FOB, CIF, DDP). Risk passes as per the Incoterm stated on the invoice.
  • Delivery dates are estimates. We are not liable for delays caused by customs, carriers, strikes, weather, force majeure, or events beyond our control.

9) Acceptance and Claims

  • Please inspect goods upon receipt. Notify us in writing of any visible shortages or defects within 7 days of delivery, with photos and order references.
  • For justified claims attributable to manufacturing defects, our sole remedies are repair, replacement, or credit (at our discretion). Do not return goods without written authorization (RMA).

10) Compliance and Certifications

  • We can provide available material/compliance documentation upon request. You are responsible for ensuring products meet the regulations and labeling requirements of the destination market unless otherwise agreed in writing.

11) Warranty

  • We warrant that goods will materially conform to agreed specifications at the time of shipment.
  • This warranty excludes normal wear, misuse, improper storage, unauthorized modifications, and damage arising after delivery.

12) Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages (including lost profits or business). Our aggregate liability relating to an order shall not exceed the amount paid for the specific goods giving rise to the claim.

13) Confidentiality

Both parties will keep confidential any non‑public business, technical, or pricing information disclosed in the course of business. Separate NDAs may be used where required.

14) Force Majeure

We are not liable for delays or failures due to events beyond our reasonable control, including but not limited to acts of God, shortages, labor disputes, war, government actions, or transport disruptions.

15) Termination

  • Either party may terminate where the other materially breaches these Terms and fails to cure within a reasonable period after notice.
  • If you cancel after production has started, you are responsible for costs incurred up to the date of cancellation.

16) Privacy

Your use of the Site is also governed by our Privacy Policy.

17) Governing Law & Dispute Resolution

These Terms are governed by the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of courts in Sialkot, Punjab, Pakistan (or another agreed forum). Alternative dispute resolution (including arbitration) may be agreed in writing.

18) General

  • These Terms, together with any written quotation/PI and agreed specifications, constitute the entire agreement for the relevant order.
  • If any provision is held invalid, the remainder remains in full force.
  • No waiver is effective unless in writing.

19) Contact

Email: info@alwahabglobal.com
WhatsApp/Phone: +92 300 7107030
Address: Sialkot, Punjab, Pakistan